I loved the way the mala was packaged & sent. The product was secure. I loved the quality of kamalkatta mala. It is original & almost 12mm in size. They deliver what they promise.. The product reached us well before the promised lead time! Before Shipping, we also received a phone call from customer care confirming the order & keeping us informed they are shipping it....I thoroughly loved the experience
I had purchased one from Instamart and found good so purchased 4 bottles again from the official site as it was not in stock at Instamart .But these bottles are less of essential oil but contain only petroleum.Quality compromised heavily 😥😢.Got cheated
I expected a little better quality with Rs. 295. Size was perfect as promised. But, quality is not that great. In Rs. 199 or 299, in polycotton or cotton or synthetic, we get complete 1 to 2 metre cloth piece of good quality. And this was a roughly 3 and half feet by 1 and half feet cloth piece. I understand, certain handcrafted pieces were there. Still , to me, quality couldn't justify Rs. 295 payment.
Otherwise, your service/ packaging / customer support for address checking and post delivery confirmation taking for safe and intact delivery: all these are very good and I appreciate.
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